Frequently Asked Questions
Not sure where to start? We’ve got you covered with our list of frequently asked questions below.
DiaStrong offers personalized online health consultations for diabetics and pre-diabetics. Simply find a Provider you’d like to meet with, book an appointment and pay, and that’s it!
No, DiaStrong does not require a subscription fee to use our services. The only payment required is when booking an appointment with a Provider. Prices may vary depending on the session length, type of consultation, and type of Provider.
DiaStrong aims to offer the diabetes and pre-diabetes community with a variety of Providers to better their diabetes management. This includes, Certified Diabetes Coaches, Nutritionists, Fitness Coaches, and more. To see the complete list of specialties, click here.
We accept all major credit cards for payment.
While DiaStrong does not process insurance directly, many of the services offered on DiaStrong are covered by various insurance plans. For more information on how to claim a DiaStrong appointment, click here.
When scheduling your appointment, you can opt to meet with the same Provider as you met with the previous time. This is dependent on your combined availability and the nature of your appointment.
No, unfortunately DiaStrong does not offer these services at this time.
DiaStrong should not be used in the case of an emergency or for seeking prescriptions, doctor’s notes, or any medical referrals.
Currently, our Providers are located across North America. While some Providers can practice across both Canada and the United States, some are limited to one country or State. To learn more about where Providers can provide their service, click here.
Yes, your personal information is completely private on DiaStrong. We take security very seriously and have implemented an enhanced security system to ensure your information stays safe. For more information on our data policy, please see our Privacy Policy.